Personal Review. - Customer Support Engineer Aptean Employee Review

5.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Complete Control Over Career Greater Responsibility beyond job description Acquire greater recognition for accomplishments Acquire significant exposure to new practice areas

Cons

Lesser availability or resources Restricted mobility Or Growth Lesser job security Greater likelihood of menial tasks

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Aptean Response
7y
Thanks for the review! As you mentioned, at Aptean you have control over your career growth. I recommend that you speak with your manager in your next 1:1 about your concerns that about restricted mobility and understand about the options available to you. It has been a year of change for Aptean and we are looking forward to the future. We are focused on continued transformation to SaaS and adding new products to our portfolio - both should provide more opportunities for our people. Thank you for taking the time to share your thoughts.

Explore other reviews about Aptean

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, the culture is truely incresible

Cons

Slight last of confidence in the future. Recent re-orgs, very single threaded in critical support areas, and ambiguity around when functionalities/tech will be launch give a bit of concern.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is good if you negotiate at entry into the company. They also have a good bonus structure when you hit the marks and get it. People in product and services are generally good people.

Cons

Raises are almost non-existent, if you get promoted, it is almost as if you didn't get a raise. Being in services is almost like living under a rock, you will not get visibility in any other area of the company. Extremely HIGH turnover in consultants and leadership. Not somewhere I would recommend somewhere who wants to learn and continuously grow in their career in the long term.

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