Great place to start off your career! - Associate Technical Support Engineer Aptean Employee Review

4.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The job is full of Friendly people. Co-workers are always willing to assist and lend a hand. The company also promotes internal growth, which is very encouraging. Different products give you the option of working more over phone or email. Another nice thing is the occasional option to work from home.

Cons

Some teams were not as organized in the beginning, but continue to improve. The traffic to and from can be painful.

Explore other reviews about Aptean

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, the culture is truely incresible

Cons

Slight last of confidence in the future. Recent re-orgs, very single threaded in critical support areas, and ambiguity around when functionalities/tech will be launch give a bit of concern.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is good if you negotiate at entry into the company. They also have a good bonus structure when you hit the marks and get it. People in product and services are generally good people.

Cons

Raises are almost non-existent, if you get promoted, it is almost as if you didn't get a raise. Being in services is almost like living under a rock, you will not get visibility in any other area of the company. Extremely HIGH turnover in consultants and leadership. Not somewhere I would recommend somewhere who wants to learn and continuously grow in their career in the long term.

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