Great Company and Even Better Work Environment - Customer Loyalty Specialist Aptive Environmental Employee Review

Great team, support and benifits

Long days and repetition that sometimes gets old

​Stepped Training & Weekly Classes: Management is great about not overwhelming you. We learn new technology one step at a time, and we have weekly team classes to make sure everyone has the information "down pat" before moving on. ​Veteran Mentorship: This company truly values experience. They lean on veteran technicians to walk new employees through every step of the process so they aren't left alone on a route until they are 100% comfortable. ​Customer Loyalty: Our "Reduced Risk" approach (using botanical-based pyrethrins and EPA-approved treatments) is high-quality. I’ve seen that even when customers leave for other options, they almost always come running back once they realize the value of our service. ​Collaborative Bonus Culture: We have monthly bonuses, and we actually help each other hit them. In our meetings, if one tech finds a better way to hit a goal, they share it so the whole "family" can maximize their earnings. ​Strong Communication: You are never on an island. There is constant contact and support between co-workers, supervisors, and manageme

Adapting to Change: The industry moves fast and the technology is always evolving. It takes a professional mindset to stay on top of the weekly classes and new mobile systems. ​Physical Energy: This is a high-energy field role. It requires daily stamina and a strong work ethic to manage the routes effectively and keep up with the pace.