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      Aptive Environmental

      Engaged Employer

      Aptive Environmental reviews

      Retention is awful. Not paying me and my guys for our accounts. - Sales Manager Team Leader Aptive Environmental Employee Review

      1.0
      Oct 27, 2020
      Sales manager team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely insane money. Unbeatable. The support for growth is amazing as well. Huge upsides.

      Cons

      I have loved working for Aptive. But this has been SHOCKING how the ownership has tried to screw the sales guys. The company made crazy changes this year in order to improve retention. Changes that have made it harder to sell but with promises that we would make more money because our accounts would stick. Turns out our retention is WORSE this year. But the worst part of the whole thing is that Vess insists on not paying the reps on accounts that are still paying for their pest control because they are not ideal customers and not as likely to continue to pay for the service going into year two. The ownership says they will pay us on these accounts but not until after the sixth service. I have hear Vess say with my own ears that most customers cancel between 5th and 6th service. This is outrageous and is a stab in the back to the sales reps.

      avatar
      Aptive Environmental Response
      5y
      Grateful for your feedback. Retention is our #1 goal. We are aware that there are some limitations with customers and unqualified accounts. This is why it was so important to us to remind our reps of these changes many times throughout the summer of this new policy (specifically, if you sell a blue pin, you will not be paid out on it until July). *The good news is only 3% OF ALL ACCTS SOLD WERE BLUE PINS. On average, that’s about 5 blue pin accts per rep. If for some reason, you or your reps choose to sell a much higher proportion of blue pins, then yes, you would be affected more than the average rep. Rest assured, our goal is to have the best retention in the industry. Feel free to reach out to your Regional Mgr if you have any more Qs. Appreciate your hard work! Your feedback helps us a lot! -Derrick Royce (Sen Dir Employee Engagement & Culture)

      Explore other reviews about Aptive Environmental

      5.0
      Jul 2, 2026
      Recruiting coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      amazing work culture fun coworkers genuine care for their employees

      Cons

      makes other companies pale in comparison

      avatar
      Aptive Environmental Response
      12h
      Thank you so much for your thoughtful feedback! We truly appreciate you taking the time to share your experience.
      4.0
      Jun 28, 2026
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and overtime is great, management is decent, you run your own show- upsell, identify pest problems, know your chemicals, different methods, request inventory products

      Cons

      It's a lot of hours in summer. You will hate spiderwebs. I enjoy seeing many beautiful gardens and getting to know the local wasps, birds, and lizards- but it's not for everyone. Don't trust everything management says, and bring up issues early and with tact.

      avatar
      Aptive Environmental Response
      12h
      Thank you for your review. We recognize that there are periods where hours can increase, and we’re committed to making improvements where possible. Your feedback is valuable as we work toward providing a more balanced experience for our teams. Regarding the Slack channel for tech questions, you can create a conversation thread by adding multiple members to one conversation or request the creation of a specific Slack channel through IT Support.
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