Pros
Great attitude and comradery amongst coworkers Excellent hybrid field/virtual study/self study training program to get you where you need to be to pass the State Applicator's Exam. It really helps all types of learners, whether you prefer to read or be more hands on. If you like being outside, you will get to see some beautiful properties and yards. You will also occasionally meet some extremely nice folks while you service their homes It's a young company with a lot room for advancement
Cons
You may not directly "sell" anything, but most of your pay incentives revolve around upgrading customers to higher tiered services and contracts, and/or lengthening their service agreement time. And guess what? As we enter a recession, more and more people are taking the bare minimum package and that's it. The sales team are so pressured to sell service packages to people that they end up swindling old folks and people with bad English. These kinds of people tend to have a hard time understanding the complex language and length of these contracts, and the sales team will straight up take advantage of that fact to sell them things they don't understand. What ends up happening is you show up to perform their first service, and you are required to have them sign the agreement a second time while speaking their contract to them, aloud. Once you start reading them what they end up paying, the customers get furious or confused, and many end up wanting to cancel. This ends up with a cancelled service many times, which ends up lowering your potential bonus potential. It's a bit unfair because if you are honest with people you can literally hurt your paycheck, but if you try to breeze past the legal parts you can make more money. (I feel this incentivizes being dishonest. This is purely my opinion but it does seem to make sense, considering what the sales teams do.) The worst part of this scenario is that you end up taking the brunt of their frustration, even though you literally have nothing to do with it and are there to do a job. The service team should have nothing to do with the legalities, past acquiring the State Applicator's License. The sales people need to be held accountable, and be honest. But their pay is paid almost completely on commission, so if they don't sell, they don't eat. (Again, suspiciously suggests that they should just sell sell sell.) This next con is a lot more minor, but worth mentioning. In the job postings it is stated that you're getting a work phone. What they don't tell you is that you won't get one until you've passed your state exam. This means that you will need to use your personal phone to study, clock in/out, and use GPS. Expect to bring a charger/power bank every day, as well as possibly drive a work vehicle with broken charge ports. And when you finally do end up getting a phone, they commonly have busted screens or a malfunction of some kind. I ended up using my personal phone because I got tired of slicing myself with a shattered screen.
