Great Place to Work - Customer Service Representative Apty Employee Review

Friendly working environment Diverse projects Interesting clientes

Not a clear career development path

Product had potential in the digital adoption space In a way it is sad that this is what's happened of a company which had the potential to become big and soo many motivated individuals in the early years who were aligned to the vision

CEO's leadership style created a toxic work environment employees resigned due to a particular manager brought in from CEO's secong company, yet concerns went unaddressed CEO had a pattern of hiring industry veterans only to abruptly fire them months later when things didn't turn around quickly enough Showed clear favoritism by protecting employees from his previous companies despite multiple complaints about their behavior Made questionable decisions like replacing experienced product leadership with a junior resource who had minimal experience Created a zero-trust environment except for his inner circle Would say one thing to your face while badmouthing people behind their backs 2024 Q3 onwards was chaotic with leadership scrambling to make the product work Seemed more interested in having yes-men who could manage up rather than skilled professionals who could do the actual work