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This is Susie Hall, president of Vitamin T, and I'm very disappointed to read this. As a point of clarification, the Vitamin T marketing team has remained almost exactly the same size since 2012. We've had a copywriter (who has been with the company for 20 years), a marketing manager, and a social media specialist dedicated to our brand. So I'm not sure where your data is coming from? We have definitely utilized both internal and external design and additional copy resources, but then we are a creative talent agency, so that is likely not surprising. We have also worked with brand-shared resources with Aquent, in Boston and other cities, and the overall size of that marketing team has fluctuated over our 30 years in business. I would encourage anyone reading your review to contact me directly with questions about Vitamin T marketing, as I have built and managed our team since launch in 2011: shall@vitamintalent.com or 323 475 7374. I'm sorry that your personal experience here made you feel like an "order taker", and I'm of course happy to talk to you as well about ways we can improve the experience for others.