You might be reading these reviews as I did and think, "Oh this person is an outlier who did a bad job and couldn't handle it". That is exactly what I thought reading other negative reviews and went into this company with a whole heart and bag of motivation despite some early red flags including pre-corona virus empty large office (a coworker literally asked me if the place was fake) and two energy-sucking managers who talked about nothing in circles for hours. They seem so encouraging but you will quickly notice how completely drained you feel after talking with them because management's words are hallow. Their pep rallies are a way to brainwash you into thinking you are solely responsible for "getting more fills, fills, fills" (placing someone in a job) when the numbers they are setting are unrealistic and the retail companies you are working with are slow/unresponsive/canceling open jobs. Your coworkers (if you ever get to talk to them bc almost everyone is remote...a nice way to keep people drinking the koolaid) might be hesitant to say anything about the obvious delusional thinking online, but if you catch someone in person they will admit that the KPIs are unrealistic and something is off. On top of that, management will quickly turn hostile when they notice you are not meeting these metrics and/or try to question other variables at play you cannot control. They will begin to target you, and things will get dark quickly. Despite the initial fake niceties, you realize you are nothing but a number if you are not a favorite. They will target you if you do not meet KPIS (most which are out of your control and depend on the companies you are working for). Work-life balance is NOT good unless your job is basically your life, then it's okay. Coworkers admitted to regularly working three shifts a week that go from 8am-8pm just to meet their numbers. I thought it could never happen to me, I was always celebrated everywhere I worked and handled high-stress situations. Well, here I am, and I am warning you. I would avoid this company like the plague.