2.0
Aug 12, 2013
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Great teamwork at the branch and regional levels; very collaborative. Higher salaries their competitors
Cons
Efficiency initiatives severely impacted operations - plan to reduce labor in production led to massive product shortages and poor quality, impacting everyone downstream in distribution, management, sales, and customer service. Many Aramark managers remarked that the goal wasn't to get better, but rather to lower the customer's expectation. Company is very reluctant to issue credits to customers, even when it is fully aware that it did not deliver on its commitments.