A once good place to work is now so combative that people leave in doves. - Anonymous employee Aramark Employee Review

1.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a check and if you are not required to prepare or serve the "corporate standard" you just may be able to sleep at night.

Cons

The whole of the culture has changed since going public. The disconnect from clients and staff is growing. Driven by an aggressive "my way or the highway" approach the culture is now everyone for themselves; it does not seem to be working. The staff is universally confused. The systems lack intergration and support. In many cases the systems have overwhelmed the FLM and hourly staff with paperwork. The clients notice this and the corporate, untested, unscalable, unprofessional recipes hinder the food quality. The corporate recipes are in general lacking and now truly represent ARAMARK as a prison food provider. Something a client used to describe the new ARAMARK. Most operations would be far better off a copy of then Betty Crocker Cookbook then the recipes provided by ARAMARK. These so called systems make a 90/10 rule impossible as managers live in the office to generate mounds of paperwork that must be reported to a database that is monitored from an ivory tower by people who have never actually worked with the systems. Should the self reported scores fall short the ivory tower will respond with; WRITE 'EM UP, HOLD 'EM accountable, if they can't someone else will. What ever may deflect attention on the real problem: THIS IS NOT WORKING! Everyone lives in fear at ARAMARK. Most are looking to get out.

Explore other reviews about Aramark

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture, room for growth

Cons

many roles hard to know what everyone does

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities. Former corporate management was extremely supportive and good to work with. Free food. Free drama.

Cons

Work life balance. Don’t be a mother to young children if you want to work here. Verbal communication vs. what you get in an email will be contradictory….the gaslighting was unbelievable. Digital metric systems put in place by new corporate management has taken all the creativity and actual management out of the job. Will be mad at you if you don’t make the numbers they want to see, but will provide zero guidance on how best to do so. Hours were extremely long in order to complete all job responsibilities. New upper management is inflexible to specific account needs. Each account is different. HR does not help you - they protect the company. If you need to terminate an employee - they make it impossible.

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