Company that does not support their employees - Customer Service Coordinator Aramark Employee Review

1.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Zero. From all I have seen through multiple folks, you would be better off avoiding this company. I am not just a disgruntled employee, anyone I know that is there, or was there are miserable and looking to exit.

Cons

Unfortunately, I was part of an outsourcing deal in which my team were all absorbed by Aramark. The quality of work and life declined instantly for not just myself, but for the others that were on the team. They let hard working employees go, creating a constant short staffing issue, which caused those that were left to be overworked, over stressed, overtired, and left unable to work successfully for the client. Witnessed an employee get mistreated by the manager (the employee was overwhelmed and asking for guidance from the manager) and I joined the meeting when reported to HR, who literally did nothing after many complaints. The company does not believe in integrity even though they preach it. They will make things up to try to get rid of employees if they are threatened by them reporting what is happening. They do not support their employees at all. I was only sad to leave the client, but felt like a breath of fresh air not being with Aramark, even with loss of income. Management would have meetings with the team just to tell the team they are completely replaceable. What kind of management is that?

Explore other reviews about Aramark

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, talented employees. Best place I've worked in years.

Cons

Salary could be higher for higher-COL places.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities. Former corporate management was extremely supportive and good to work with. Free food. Free drama.

Cons

Work life balance. Don’t be a mother to young children if you want to work here. Verbal communication vs. what you get in an email will be contradictory….the gaslighting was unbelievable. Digital metric systems put in place by new corporate management has taken all the creativity and actual management out of the job. Will be mad at you if you don’t make the numbers they want to see, but will provide zero guidance on how best to do so. Hours were extremely long in order to complete all job responsibilities. New upper management is inflexible to specific account needs. Each account is different. HR does not help you - they protect the company. If you need to terminate an employee - they make it impossible.

See reviews by: Helpful|Rating|Date|All