Pros
If you can make 50-60 calls a day and not care about the customers, you will do fine. It doesn't matter how much money you bring in or how far up the rankings you bring your Market center/portfolio of accounts.
Cons
In an effort to move all collections across the Country to a central location, growth and change is the normal at Financial Shared Services. Processes, procedures, and pay affecting goals/metrics have changed a few times over the past two years with more to come. Not a true Accounts Receivable role as this has turned into a true call center environment, inbound and outbound. The money you bring in for your accounts is not measured, nor your efforts to resolve issues causing a customer not to pay (causing conflict with the Market center management you are assigned to, they look to you for assistance). FSS equates more dials of random, mindless, voice messages left for a customer as success. A true revolving door for new hires has become normal as all the changes are quite frustrating.