Not one of the "best places to work" - Anonymous employee Arbella Insurance Employee Review

2.0
Oct 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay for you to take the exams to rise up in the insurance field if you want to be an underwriter. They have some type of pay for your masters situation as long as you stay with the company for two years after you get the degree. Decent health insurance. Flexible hours. Someone is always quitting or retiring so if you like gorging on grocery store baked goods once a month you're in luck.

Cons

Terrible, non competitive wages. Revolving door management. Not even a culture fit for the 60 year old women who have been working there for 25 years. Some of the higher ups in the HR department are known to be notoriously shady so when you have an issue it ends up just getting talked about amongst the staff because "who do you talk to HR about HR". Many of the older employees just talk about waiting to leave because they hate it so much but they have been told they can't find other work because they don't have college degrees even though they've been in the industry for decades. Younger employees are typically coming from the service industry or right or if college and are there because they need health insurance or because they don't want to go into the city for work. Many older employees have stories of being screwed financially by the company. Feels a bit like you're working in the 1950s and everything that would mean in terms of their views on what is work place appropriate and what work culture should be though they do let people have colored hair and some piercings. They try to prove they're hip and with it by giving you ice cream and a word search twice a year and a 45 minute cookout in the summer.

Explore other reviews about Arbella Insurance

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
1w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

avatar
Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.
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