Good remote work but poor training and balance - Concierge Market Representative Arhaus Employee Review

The people you work with. Benefits

Needs better communication on certain things

Quality products and beautiful presentation

The degree to which the store management is lacking in professionalism, as well as support for their salespeople, is shocking. They regularly insult the clients, and they treat the sales staff like children, when they're working their tails off. This is a difficult job with a lot to learn and often involves juggling multiple complicated, big money transactions at the same time. Often it feels like management is not there to help sales and is short sighted and petty when dealing with wealthy clients who would likely be repeat customers. Yes, our customers are a pain at times, but you should not take them or their money for granted, or engage in shouting matches with them. Corporate really should do a better job of hiring professional store management and training them to be more supportive of both salespeople and clients and less rude across the board.