Needs to keep up with the times - Sales Arhaus Employee Review

3.0
Jun 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Aesthetically environment is great to work in. Good product mix, beautifully merchandized. Product information and selling tools readily available. Visual team does a great job.

Cons

Commission structure very low for the amount of hours and hard work required to hit targets. No stock room staff available for purchases of furniture from store. Cleaning of the store including restrooms.

Explore other reviews about Arhaus

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with. Benefits

Cons

Needs better communication on certain things

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality products and beautiful presentation

Cons

The degree to which the store management is lacking in professionalism, as well as support for their salespeople, is shocking. They regularly insult the clients, and they treat the sales staff like children, when they're working their tails off. This is a difficult job with a lot to learn and often involves juggling multiple complicated, big money transactions at the same time. Often it feels like management is not there to help sales and is short sighted and petty when dealing with wealthy clients who would likely be repeat customers. Yes, our customers are a pain at times, but you should not take them or their money for granted, or engage in shouting matches with them. Corporate really should do a better job of hiring professional store management and training them to be more supportive of both salespeople and clients and less rude across the board.

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