Decent benefits but low pay and limited advancement opportunities - Data and Billing Specialist Arizona State University Employee Review

Good research environment and great teachers

Long hours working on research

Competitive pay for some positions, some great colleagues.

The "culture" in some non academic departments is incredibly toxic. Employees often see others as competitors and some will try to throw others under the bus to avoid being in trouble from senior leaders. It is slow to get any work done if you need upper admin approval and often time work that you have created and completed is thrown away and never looked at again. Personalities of some administrators is very fake and friendly, when they will cut you with no regard or thoughts. The senior administrators of ASU act in a cult like manner and tightly control many goals, works, etc. You will most often have little to no freedom to accomplish the goals that you know would be best for your department because you spend an inordinate amount of time on projects deemed important to senior leaders, that have little to no impact but padding a report for someone in Fulton. Culture is extremely toxic in many areas, and senior leaders refuse to listen to those serving and trying to provide feedback. There is heavy turnover in many areas, while adminstrators turn a blind eye to it and chalk it up to "normal" turnover. Many mid level managers end up sick, stressed, seeking new employment, or taking FMLA to try to deal with the stress and trauma. You will have little opportunity for advancement unless you move departments regularly, or by hunkering down to be a lackey. Routinely expect last minute requirements and expectations, budget cuts without notice, and little to no professional development or support. Depending on the area you may also deal with difficult students/parents who are not held accountable for their actions.