2.0
Jun 22, 2016
Current employee, more than 1 year
Gilbert, AZ
Recommend
CEO approval
Business Outlook
Pros
-Tuition is partially covered if you want to take classes at ASU -High Tech help desk with wireless headsets and dual monitors -Management is helpful in getting you into other departments if that is your goal
Cons
-Understaffed so you're constantly busy -No flexibility with schedules -You wear tons of hats/ Variety of calls with little information on how to assist on those calls -Some people (like myself) are asked to do double the work than others for the same pay and you can't really say no -Little to no feedback on performance/ one on one meetings because of service levels -High turnover rate, thus creating more work