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Arizona State University

Engaged Employer

Used to be better - Research Advancement Arizona State University Employee Review

2.0
Jan 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Really great benefits. Good location. Intellectually stimulating environment.

Cons

Many people accept the lower pay at academic institutions in exchange for not working in a corporate environment. Since Michael Crow came on as President, the environment at ASU has become increasingly corporate-like (for both faculty and staff) without any corresponding pay increase. In fact, we went 5 years without raises (plus with furloughs one year) except there was still money in the salary budget to recruit very expensive senior faculty (i.e., they became famous at another school from which the retired to come to ASU so Crow could claim that some famous person works here), create an extremely top heavy (and very well paid) upper administration, and artificially promote management in order to bypass the pay freeze. ASU also created a policy to limit the amount of pay increase a non-managerial staff person could receive when moving to a new department (historically one of the only ways to get a real pay raise at ASU). Some high level administrators make as much as 3 times the amount many of the senior faculty make yet contribute very little to the quality of the education or research at ASU. Typically, those who generate the revenue get little or no benefit from their work while the upper administration (which often makes the revenue generators jobs harder rather than easier) make the big bucks. The direction of the university seems to be determined by Crow's ego rather than what is good for students, the university, or the broader Phoenix metro and State of Arizona community (the disastrously expensive ASU Medical School failure being a case in point). Departments vary tremendously in size and structure and, unless your job is in the university-wide administration, career advancement almost always requires changing departments. Depending on the position, there isn't always a good reporting structure if you are having problems with your job. If you work directly for a faculty member, they are almost like a mini CEO and you can't really go over their head if they behave badly - so there is nothing you can do about a bad boss. This is also true if you work in a small department or center. HR is pretty much ineffective and some of the nastiest and most abusive faculty members are so bad that even HR won't reprimand them. All employees are basically contract employees so your supervisor can decide to get rid of you for any reason at the end of the fiscal year (although they do have to give you 90 days notice of non-renewal of your contract). This was a recent change which was, like so many corporate 1984ish double speak, touted as something "beneficial" to employees. The better paying and better career opportunity jobs are at the university-wide administrative level. However, they only seem to want to hire "yes men" in those positions. People who raised legitimate concerns about significant policy changes (some of which were disastrous and continue to create problems even after many years) have slowly disappeared from the university. Unless you are an outside hire at a top level, challenging the status quo is an absolute no-no - regardless of your level of experience or expertise. The upper administration wants the exact opposite of Lincoln's "team of rivals". Creative and innovative thinkers are welcome within specific departments but they might as well give up on advancing to the upper administrative level.

Explore other reviews about Arizona State University

5.0
Jun 30, 2026
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CEO approval
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Pros

Good research environment and great teachers

Cons

Long hours working on research

2.0
Jun 29, 2026
Recommend
CEO approval
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Pros

Competitive pay for some positions, some great colleagues.

Cons

The "culture" in some non academic departments is incredibly toxic. Employees often see others as competitors and some will try to throw others under the bus to avoid being in trouble from senior leaders. It is slow to get any work done if you need upper admin approval and often time work that you have created and completed is thrown away and never looked at again. Personalities of some administrators is very fake and friendly, when they will cut you with no regard or thoughts. The senior administrators of ASU act in a cult like manner and tightly control many goals, works, etc. You will most often have little to no freedom to accomplish the goals that you know would be best for your department because you spend an inordinate amount of time on projects deemed important to senior leaders, that have little to no impact but padding a report for someone in Fulton. Culture is extremely toxic in many areas, and senior leaders refuse to listen to those serving and trying to provide feedback. There is heavy turnover in many areas, while adminstrators turn a blind eye to it and chalk it up to "normal" turnover. Many mid level managers end up sick, stressed, seeking new employment, or taking FMLA to try to deal with the stress and trauma. You will have little opportunity for advancement unless you move departments regularly, or by hunkering down to be a lackey. Routinely expect last minute requirements and expectations, budget cuts without notice, and little to no professional development or support. Depending on the area you may also deal with difficult students/parents who are not held accountable for their actions.

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