Pros
Lucrative in long run (takes a while to get your book of business going) - not without selling your soul though. Market is in the dumps and will of course, at some point, flip - but the flip will likely not be as lucrative as the COVID period. Proceed cautiously.
Cons
They will try and work you to death for abysmal pay starting out, 9-10 hr days minimum. You will never work a 40 hr week on a normal basis. - No lunch break. They discourage it and frown upon it. You eat at your desk. - Job starts at 7am, you can choose to come in at 7:30 or 8am but you must add that time to the end of the day...which doesn't really matter much due to my next point: - You don't get to just "go home" once you've done your 9 hours, you must be dismissed by your Manager and the Sr. Manager. They hold you until "flamed" loads are booked, forcing you to stay and make a bunch of pointless calls on loads with no money in them or otherwise are not desirable to trucking carriers. - The industry is in a bad state right now. There is no money in this - you can only sell as good as your product - and currently that product is garbage. - Avg rep maybe pulls in around 5-10 loads a day after training ends, and due to the comp plan you will only make $1-$3 per load in commission (their internal software will show you making much more than that but beware that's what Commission-Only reps make. You only get 33% of the commission you earn, 25% goes to your mentor, and the rest is a "load tax" they take out). $6 is the minimum you can make in commission out of a load, and you get 33% of that. It used to be $10 but that changed as well. Yes you can make more, but with the market being bad you often book loads with little to no spread, and your commission will reflect. - Difficult to build relationships with carriers when the market and rates are so terrible. This is a relationship-focused job, your success here hinges on that. It is hard to sell somebody a load that they cannot profit off of - and many times they will just laugh you away. - They will enforce arbitrary rules at a whim. They will void your commission if you lack in tracking a load, and operationally loads have problems more often than you think.. you will be dealing with issue after issue and then called out if your 'selling metrics' (calls per day, etc) begin to fall since you're dealing with operations. Punishment is revocation of commission in loads you already basically make next to nothing. - They offer no flexibility in work from home, which is much needed considering the hours of the job, hybrid would be best - Weekend shifts are mandatory, they are 0800am to 1200pm and you must sign up for them, adding to your already demanding week (not every weekend, I might add, but still annoying considering you basically already work around the clock) Even on weekends you aren't required to work - the companies you work with will still call and message you, asking for load details, etc. You will find yourself working on the weekends with no extra compensation. All in all, grass is greener in different industries, stay away.