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Arrow Exterminators

Engaged Employer

Where do I begin? - Office Manager Arrow Exterminators Employee Review

2.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone gets the same training and licensing opportunities regardless of their position. CEO practices what she preaches.

Cons

The commercial division sucks as an office manager/worker position. Most (not all) offices are made up of 1 full time office person and that’s it. Your office environment really depends on your service center manager and it’s very much a make or break point. Unfortunately mine felt very micromanaged and did a lot of gossiping and gaslighting. Really wish they did exit interviews honestly.

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Arrow Exterminators Response
9mo
Thank you for taking the time to leave your feedback. We're glad to hear you appreciated the consistent training and licensing opportunities across all positions, as well as the leadership example set by our CEO. We’re sorry to hear that your experience in the commercial division didn’t meet expectations. We strive for the best possible experience for all of our team members, and we understand how much of an impact local leadership can have on the workplace environment. We do provide an open-door policy, encouraging all team members to reach out to their supervisors, Human Resources, or directly to our CEO—whose contact information is listed in the employee handbook—if they encounter any issues. We also want to note that we do utilize exit interviews for team members who separate from the company, and that feedback plays an important role in our continuous improvement. We wish we would have had the chance to address your concerns while you were here. Thank you again for sharing your experience, and we wish you all the best in your future endeavors.

Explore other reviews about Arrow Exterminators

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission Growth On-Going Training Family Like Setting Benefits

Cons

Sale Pressure Lack of Advertising Low Staff (depending) Sorta out-dated Technology Sale Comparisons in similar positions

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like cults it's cool. Half of the meetings are watching the rich owners fluff their feathers and call you rockstars, and you have to listen to them cheer. It's insane. You'd swear it's a movie, it seems so fake. Bazaar!

Cons

Toxic. They steal sales. It's a boys club. It's a cult. They literally have a pledge they do. Way too many mandatory meetings that you have to arrive early to participate in before your work day starts. Small amount of PTO as a mom, if your kids get sick and you've used your few days, you're sol because no option for unpaid days, you just get written up. You don't make a living wage, and the ceiling hits at management which you have to be in the boys club to get that position.

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Arrow Exterminators Response
2w
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not reflect the workplace culture we strive to create. At Arrow Exterminators, we are committed to fostering a respectful, supportive, and family-oriented environment where every team member feels valued. We recognize that experiences can vary, and we take concerns regarding workplace culture, leadership, compensation, and work-life balance seriously. Our meetings are intended to provide important company updates, recognition, and training opportunities that help keep our team members informed and connected across our organization. We also offer a competitive paid time off program that begins on Day 1 and increases with tenure, and we encourage team members to utilize their available benefits. We maintain an open-door policy, and team members are encouraged to share concerns with their supervisor, Human Resources, or even our CEO, whose contact information is included in the employee handbook. We wish we had had the opportunity to address your concerns while you were employed with us. Thank you again for your feedback. We wish you all the best in your future endeavors.
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