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      Article

      Engaged Employer

      Article reviews

      Customer Care Representative - Customer Service Representative Article Employee Review

      5.0
      Mar 17, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company truly cares about it's customers and employees. The working environment is amazingly positive and fun. Management is incredibly supportive and tries to get the best out of each of us.

      Cons

      The location isn't in the best neighbourhood and parking is tricky sometimes. But we are moving offices soon so hopefully this changes.

      Explore other reviews about Article

      5.0
      Jul 24, 2025
      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with smart dedicated people.

      Cons

      Very early start times, but not an issue for early risers.

      2.0
      Jan 28, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pay, and work environment

      Cons

      Management team, work environment, Human Resources team, and legal team.

      avatar
      Article Response
      4mo
      We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.
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