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      Article

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      Most toxic work environment - Customer Care Agent Article Employee Review

      1.0
      Feb 3, 2021
      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing office space - Fully loaded kitchen - Lots of great people (mixed in with the bad though) - Benefits

      Cons

      I can't imagine working in a more toxic environment. Interdepartmental feuds, colleagues making other colleagues cry, gossip and work drama like none other. It's actually amazing how Article has done so well in that kind of environment... I think it's because they reward winning at all costs. They'll promote anyone who stomps on someone else if it helps them make money.

      avatar
      Article Response
      5y
      Thank you for taking the time to share your experience. This is not reflective of how we pride ourselves on working at Article – we take our value of winning together seriously and work hard to create a positive work culture. To help us more fully understand your experience and address your feedback, please reach out to hr@article.com.

      Explore other reviews about Article

      5.0
      Jul 24, 2025
      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with smart dedicated people.

      Cons

      Very early start times, but not an issue for early risers.

      2.0
      Jan 28, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pay, and work environment

      Cons

      Management team, work environment, Human Resources team, and legal team.

      avatar
      Article Response
      4mo
      We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.
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