Growing Company - Customer Care Associate Article Employee Review

4.0
Jan 23, 2022
Recommend
CEO approval
Business Outlook

Pros

internal growth, good salary and benefits, mental health days

Cons

growing company working with old systems, really busy and lots of knowledge you're expected to learn

avatar
Article Response
4y
Thank you for mentioning mental health days! We recently switched from "sick days" to "wellbeing days," which means that time can be used for anything that supports your physical, mental or overall well-being. We're proud to adapt to meet the needs of our Particles. -Sean

Explore other reviews about Article

5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with smart dedicated people.

Cons

Very early start times, but not an issue for early risers.

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and work environment

Cons

Management team, work environment, Human Resources team, and legal team.

avatar
Article Response
4mo
We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.
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