Focus on Truly Striving to Achieve the Article Way - Operations Article Employee Review

3.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Several years ago, Article came up with a very well composed set of company values called the Article Way. These values are extremely well articulated and serve as a great guide for how Particles should conduct themselves on a daily basis. Article has performed incredibly well on two of the values and quite poorly on the other two. Here are the positives: Customer Obsession-Amazing job of creating great competitively priced products and delivering them to our customers. In a time where customer service has lagged with many companies, Article stands out in their obsessiveness to details. Do it Differently-Article continually evaluates their processes and those of competitors and determines if it is the best way of doing things. This mindset has created brilliant innovations that have been the biggest factor in Article's amazing success.

Cons

Win Together - Many who excel at Article look out for themselves and focus on assuring their accomplishments and merits are glorified. Often, they will sabotage and mischaracterize others to keep from being upstaged. Ownership Mindset - The personality above is focused on consolidating power with no regard for the effect of their actions on the company beyond short term perception. Power consolidators like to expand their influence through additional hiring that inevitably leads to extreme inefficiency.

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Article Response
3y
Hi and thank you for sharing your experience. While the Article Way is truly a set of guiding principles for how we work Article. We recognize that in our current situation, there is work and reflection to be done. We are revisiting how we demonstrate and monitor the performance of ALL of of our guiding principles, not just our Customer Obsession and Do It Differently. It is important, as we move forward, that we refocus and address any areas where lack of accountability or inefficiencies exist. We recognize that we have an exceptional team, and had to part way with some truly amazing people. Moving forward, we’ll take this feedback to keep ensure that we continue providing a great work experience for everyone. - Carlyn

Explore other reviews about Article

5.0
Jul 24, 2025
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CEO approval
Business Outlook

Pros

Working with smart dedicated people.

Cons

Very early start times, but not an issue for early risers.

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and work environment

Cons

Management team, work environment, Human Resources team, and legal team.

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Article Response
4mo
We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.
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