Does Article pay their employees well?

According to anonymously submitted Glassdoor reviews, Article employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Article. This rating has been stable over the past 12 months.

How satisfied are employees working at Article?

46% of Article employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Article 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Article?

Customer Service Representative (11) , Software Engineer (10) , Customer Care Representative (9) , Logistics Coordinator (9) , Customer Care Associate (8) , Manager (7) , Senior Software Engineer (7) , Driver (6) , Warehouse Associate (6) , Delivery Driver (4) , Warehouse Worker (4) , Customer Care (3) , Customer Care Agent (3) , Operations Supervisor (3) , Project Manager (3)

What are the pros of working at Article according to real employee reviews?

"up type atmosphere with good culture" ((in 21 reviews)); "great benefits" ((in 18 reviews)); "Pay was good in comparison" ((in 17 reviews)); "The people are great and are very helpful" ((in 17 reviews)); "Competitive salary for remote customer service work." ((in 9 reviews))

What are the cons of working at Article according to real employee reviews?

"Poor management (and i'm not talking about execs)" ((in 13 reviews)); "Senior leadership have cultivated a culture of lack of trust by incorrect accountability and authority amongst Directors and Senior Managers." ((in 10 reviews)); "3rd layoffs in 2 years looks very bad." ((in 9 reviews)); "HR and upper management does not care about the wellbeing of it's employees which becomes very apparent when you require support as an employee." ((in 7 reviews)); "long hours are expected to succeed" ((in 4 reviews))

What are employees saying about Article layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Article layoffs and their outlook for job security at Article in 2026.

What are the top reviewed Article locations?

Carson , Jersey City , Los Angeles , Jacksonville , Hayward , Denver , Bayonne , New York , Austin , Dallas , Houston , La Porte , San Francisco , Tacoma , Baltimore , Boston , Walpole

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Article reviews

Good company very poorly managed - Anonymous employee Article Employee Review

1.0

Aug 16, 2022

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Young energetic company with good culture and great people

Cons

Focusing more on generating project on spreadsheet than fixing problems on the field Great presentation but low in execution Need a proper review on particles’ competencies before placing them to be in charge of any tasks. Action needs to speak louder than words. Lots of misplacement especially on field operation in Asia. If you are new to the business, try to get information. Tend to move problems around and do not try to fix it when it happens. The word “partnership” has been said multiple times when we needed help from partners. Last, “people & culture” team in Asia office should be reviewed. Never experienced such chaos in my years and years of working.

Article Response

Thank you for taking the time to share this feedback. Coming out of this period of rapid international growth represented its own challenges, that we are quickly addressing as we revisit our priorities. It is critical that we refocus and action upon any areas of inefficiency or opportunities for better partnership moving forward. We are reviewing team competencies and identifying what is necessary for us to achieve our goals. We’re regularly checking in with our teams through frequent 1 on 1s, our All-Hands meetings, Employee Engagement Surveys and bi-annual reviews and encourage feedback to your manager and P&C Team member on how we can continue to improve our Particles’ experience. - Sonia Serizawa, Senior Manager, People and Culture Business Partnership

Explore other reviews about Article

5.0

Jul 24, 2025

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Working with smart dedicated people.

Cons

Very early start times, but not an issue for early risers.

2.0

Jan 28, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits, pay, and work environment

Cons

Management team, work environment, Human Resources team, and legal team.

Article Response

4mo

We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.

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Fulfillment Center Manager

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Good company very poorly managed - Anonymous employee Article Employee Review

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