Decent - Customer Service Representative Article Employee Review

Thank you for taking the time to share this feedback. I’m sorry to hear your comments around potential favoritism. In our recent bi-annual internal survey, we saw an overwhelmingly positive sentiment towards fairness and camaraderie. With the recent Reduction in Force - coming out of a period of intense growth was difficult and represented its own variety of challenges, including a change post-pandemic in customer demand. As a last resort, we parted ways with 17% of our workforce as a last resort You can read more about the decision here - https://www.article.com/c/article-business-update - Carlyn