Good company culture, stagnant department - Customer Care Supervisor Article Employee Review

I've worked at Article for nearly two years on the Customer Care team. Throughout my time I've enjoyed working with teams across many different departments to resolve challenges and create ways for a smoother more enjoyable customer experience. It is very clearly understood that Customer Obsession is our trademark and what separates us from our competitors. It's inspiring to see all parts of the business factor this into every decision they make. There's always improvements to make and everyone across the business has an opportunity to be heard and make an impact on Article’s future. - Michael Ronan, Customer Care Manager