Good culture - Customer Care Representative Article Employee Review

4.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Start-up type atmosphere with good culture

Cons

Lots of internal changes and lay offs recently

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Article Response
3y
Thanks for your review, while we know our ‘start-up type’ culture is not always for everyone, we’re really glad you’re also enjoying it. After 11 years of growth, last year we did have to make some challenging decisions to reduce our workforce to restore our position of financial strength. -Brad Talent Acquisition, Director

Explore other reviews about Article

5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with smart dedicated people.

Cons

Very early start times, but not an issue for early risers.

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, and work environment

Cons

Management team, work environment, Human Resources team, and legal team.

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Article Response
4mo
We’re glad to hear benefits and pay have been a positive part of your time at Article. Your feedback on leadership is clear. While providing internal opportunities is a focus for us in developing our teams, we recognize that stepping into leadership requires the right training and support. Our L&D team is actively building a dedicated learning pathway for Particles moving into new leadership roles so they’re set up to lead effectively.
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