Mar 24, 2023
Article Response
3yI am saddened to read that you are deeply disappointed by your experience at Article. It appears we have both been at the company for more than three years and have witnessed our growth, collective successes, and challenges. I would be the first to admit we have been experiencing growing pains as we continue to mature and build our company. Without the right context or clear communications, it's hard to understand the full picture and I recognize we have work to do to share our direction more effectively. Like many companies, in 2022 we needed to re-strategize given the current business climate and we have not always done a great job at communicating this internally. Regardless of challenges, how we work will always be guided by our company values such as Winning Together which encourages open honest dialogue in the spirit of being better. We provide a number of channels for employees to provide feedback such as: engagement surveys, pulse checks, focus groups, All Hands, Ask me Anything, and 1:1 discussions that anyone can have with any leader in the company. The leadership team, which includes myself, reviews all feedback in an effort to identify themes and actionable solutions. We take feedback from our employees seriously and thoroughly discuss all themes in the pursuit of making Article a better company.
Our current strategy has set us on the right path and placed us in a position to take on future challenges. That said, we do acknowledge we have work ahead of us to be the company we can all be proud of. Given you are a current employee, I would love to have a completely confidential conversation with you to help me better understand the context behind how you’re feeling and to look for potential solutions together.
Caroline Schein
People + Culture, Vice President