Likely to succeed in spite of itself - Anonymous employee Ascend Learning Employee Review

Health care package is a problem because it is based out of Kansas City. A lot of specialist services in Massachusetts won't accept it because they consider it out of state, which means we pay for services in Massachusetts we can't even use. The deductible is really expensive, too, and the lack of coverage for a lot of specialized, even preventive, services means you'll pay all of it before the end of the year. The health care package is a total rip off. IT is a mess after all this time. Leadership is focused entirely on their system up-time numbers, and are too busy wagging their finger about following policies to actually listening to the business units about what they need for product. Front-line network team members aren't respected or listened to at all, and they know the problems and how to fix them better than anyone.