Beware of Poor Mid and Senior Level Management - Customer Success Manager Ascend Software Employee Review

It's a fantastic small company with close knit relationships and people that genuinely care about each other.

As a small company, today's chaotic business climate is just plain scary, although they've weather it well so far.

There are some good benefits like summer Friday's and lifelong learning reimbursement. The people, outside of the senior leadership team, are some of the nicest and most genuine people I've interacted with at any company.

Senior leadership. They aren't looking out for their employees. The good benefits are lures for new employees, but once you're in the company they don't care about you. Transparency and openness are rewarded with cold shoulders from senior leadership and eventual layoffs if your thinking isn't in line with theirs. HR does not seem to be there to look out for the employees, they are there to look out for the senior leadership only. "Anonymous" reviews are requested, but rarely are anonymous with comments made by the CEO and COO repeatedly if they are given poor reviews.