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      Ascensus

      Engaged Employer

      Ascensus reviews

      Was great back in the day. - Customer Service Representative Ascensus Employee Review

      2.0
      Oct 15, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO IS PLENTY, pretty flexible schedules. Employees are nice, made a lot of friends through the years. They will buy us lunch every now and then.

      Cons

      Upper management got to their position by doing things that should not be done. They don't train you. They have favorites. No minorities in higher positions. Management doesn't follow their own rules. No bonus No raise No cell phones allowed, they don't care if you have a family or not. Sometimes you have to work on xmas and weekends during the holiday season. Again, they don't care if you have a family or not.

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      5.0
      Jun 3, 2026
      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

      Cons

      Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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