FuturePlan Upper Management is sabotaging this company! - Retirement Plan Consultant Ascensus Employee Review

1.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Working remote is very convenient.

Cons

Upper management is ruining what used to be a great company to work for. Constant missteps by the leadership has driven seasoned professionals out of the company. Constantly changing core processes mid year causing huge delays, increased workload, and angry clients. They refuse to acknowledge their mistakes and pass the responsibility of poor performance on to ground level employees. Compensation is stagnant. I recently found out that I am being paid at least 10k under the industry standard for my level of experience. There is no room or opportunity for growth in the company. If they have decided they want you in a particular role they will hold you there even if other roles are available and hiring. People are leaving in droves. The turnover rate I was recently given was 25%! One in four people are jumping ship consistently.

Explore other reviews about Ascensus

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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