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      Ascensus

      Engaged Employer

      Ascensus reviews

      Set Up to Fail - Client Relationship Manager Ascensus Employee Review

      1.0
      May 4, 2025
      Client relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -colleagues are pleasant enough on their own

      Cons

      -managers done back you up with clients -metrics are purposely set-up in such a way that not one single person hits them, and they artificially deflate raises because of that. -Yearly, they add on responsibilities, don’t adjust metrics to account for the added work, pull resources and make changes without informing all departments

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      5.0
      Jun 3, 2026
      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

      Cons

      Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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