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Ascent Hospitality

Is this your company?

Only if there are no other options - Department Manager Ascent Hospitality Employee Review

1.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck...that's about it.

Cons

I am not even sure where to begin it is actually surreal. This is the most unorganized, no communication company Ive ever worked for. The benefits are terrible and extremely expensive, they dangle your job in front of you, they terminate people without even writing them up or discussing concerns or issues in their performance, they expect you to do your job without giving you the tools to do your job. No one and I mean no one on the property I work at wants to stay and that includes the general manager. Dealing with the corporate office is a joke, it's very hard to understand the person on the phone at corp. they all have very thick accents, corporate calls and blames you for their mistakes and then when they realize it was their mistake they hang up on you. There are no raises...no one seems to last long enough to make it a year.

Explore other reviews about Ascent Hospitality

5.0
Apr 10, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Owner John Tampa is wonderful… truly cares and will help get you where you want to go.

Cons

None at this time, thank you

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning to function more independently in all things due to lack of leadership and management.

Cons

During my time with the company, I experienced ongoing operational and financial challenges that made it difficult to perform at a high level. Basic tools and resources—such as standard software—were often difficult to obtain, which created unnecessary inefficiencies across departments. There also appeared to be a consistent gap in adherence to brand standards, largely due to a lack of experience and willingness to adapt at the leadership level. This made it challenging for teams to execute effectively, especially for those with prior hotel or brand-standard experience. One of the more concerning patterns was the frequent turnover in leadership. I personally witnessed multiple experienced General Managers brought in to stabilize or improve operations, only to be replaced shortly after. This created instability and ultimately impacted both team morale and the overall guest experience. For individuals with strong hospitality backgrounds—particularly in sales or upper management—this may not be the best environment for long-term growth or success.

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