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Aspect Software

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Customer Support Engineer - Anonymous employee Aspect Software Employee Review

3.0
Oct 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Friendly and welcoming coworkers -Laid back office environment -Decent/competitive overall salary and benefits -More experienced coworkers usually are willing to help new hires with difficult issues

Cons

-management clearly does not value the support employees -lack of training on certain supported software -poor vision and direction from the top down -support branch is understaffed for the amount of customers/cases. this makes it difficult to meet metrics set by management -salary was okay, but very poor pay increases while I was there; not enough to keep up with rising cost of living

Explore other reviews about Aspect Software

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Great managers, willing to help you grow.

Cons

Really just lack of pay

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Legacy systems Old software

Cons

Weekend work Incompetent management Company is going under No room for growth Low pay compared to other companies

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