Focusing more on financials than on quality and people - Anonymous employee AspenTech Employee Review

2.0
Jun 30, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aspen has some very good benefits, that have been left over from when they were first started. The salary is good and the benfits, especially the healthcare are good. Overall, the people that work there, especially in services, are nice and good to work with.

Cons

Since Mark Fusco has taken over, there is definitely a very strong focus on financial performance. Granted, strong financials are strong for any company, especially a company like Aspen that almost went under, but it seems to be taking away from the quality of the products and services, as well as the focus on people. Aspen also seems to have an ivory tower mentality in terms of product development. The development organization is very inwardly focused and seems to look down on the customers and other parts of the comany. Lastly, the company does not seem to really focus or care about employeed development or training. They offer elearning, but anything beyond that is near impossible to do.

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Well run company with smart people.

Cons

At the lower end of salary bands

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good products with large customer base. Product development is innovative and willing to work directly with customers. Base pay for sales reps is improving after the acquisition by Emerson Electric. The Emerson Electric acquisition is received positively by the customers. Internal training is good and readily available. Collaboration between the various departments is excellent.

Cons

New management is focused on running the sales organization by spreadsheet metrics vs. obtaining and improving customer relationships. Product pricing and sales approval processes are very complex. Customers are seen as captives and when they request reasonable changes to their contract, they are often denied if there is not significant revenue growth (results in bad relationships). Sales management is spending more time in internal meetings than with customers and their reps.

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