Pros
This company is not afraid to blaze their own trail. As a leader in the industry, they continually look for ways to improve employee retention and create a better client experience through technology and innovation. You get the feeling that they truly value and care about their employees. The company pillars, mission and values are not just something they hang on a wall but strive to follow in everything they do. This is a fast paced and very challenging environment that rewards their employees for their hard work. Being here for less than a year, I have found few more challenging but rewarding companies to be a part of.
Cons
Work/life balance can be a challenge at times. Especially in the service industry where client needs don't fit neatly in an 8-5, Monday-Friday box. Being an industry innovator also means going where no other company in this industry has gone before and along with the excitement that comes with that, there are the challenges and bumps of learning and navigating through the change of not doing something the same way because "that is the way it has always been done". To make the perfect omelette you have to break a few eggs.