Retail Banking Is Dying - Personal Banker II Associated Bank Employee Review

2.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Better "image" in Wisconsin than the Big Banks.

Cons

Too much focus on sales at the branch level. Although this may vary among branches, most of your day will likely NOT be spent in sale activities earning you commissions. It will be spent on activities such as issuing new debit cards for customers who lost theirs, helping with debit card purchase/ATM disputes, assisting at the teller line, and hearing endless complaints about bank fees from customers. While the company makes you want to believe that there is a potential sale in every service issue, that is seldom the case. There are also "call lists" and "call campaigns" for various promotions and bank products. However, I don't consider talking to answering machines all day as"sales". It's "spinning your wheels". At the end of the day, I always had a headache all the service issues. Furthermore, if I didn't have any sales on a given day, I was often treated like I did nothing at all.

Explore other reviews about Associated Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Free checking accounts with no charges! Sick and PTO time Always room for internal growth within company

Cons

Colleagues don't qualify for lending despite current employment - if credit score and income are not there.

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, opportunities for advancement, great people.

Cons

Compensation is below market value. Merit increases have been very low the past few years despite company growth.

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