Not a bad company, just a bad department. - Customer Care Lead Associated Bank Employee Review

3.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Customer Care staff is very wonderful-everyone is caring and friendly. The pay is nice, and the company provides great benefits. Flexible scheduling.

Cons

Upper management is very oblivious to the needs of the department. The expectations placed on the employees and lower management are unreasonably high.

Explore other reviews about Associated Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Free checking accounts with no charges! Sick and PTO time Always room for internal growth within company

Cons

Colleagues don't qualify for lending despite current employment - if credit score and income are not there.

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, opportunities for advancement, great people.

Cons

Compensation is below market value. Merit increases have been very low the past few years despite company growth.

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