Pros
Work from home Is nice.
Cons
Little direction. Terrible management. Management is fake, don’t think they really care they don’t. This company had talk all through the office about the fake reviews they post on different job opportunity websites. If we had to say “we are Assurance America” one more time I would have thrown up on camera. Claim files are a disaster to read, lack of training, lack of templates or macros… not one adjuster or manager is on the same page. Instead of free lunches, commiserate pay would be better for the amount of files the claims department has to handle a day… a lot of overtime not paid due to “salaried work.” Even though the contract states hours of work/business time. I think the company will be shut down soon or that’s how it looks.