your average call centre - Customer Service Advisor Assurant Employee Review

2.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

good initial training; processes are usually spelled out to you. meet good people

Cons

progress depends on who you know, not what you know. some departments are ran better than others

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Assurant Response
5y
Thank you for taking the time to write us a review. We appreciate your thoughts and comments and are always striving to continue improving our practices to ensure Assurant remains a great place to work. We have shared your comments internally.

Explore other reviews about Assurant

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance great at Assurant

Cons

Nothing to discuss about cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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