Service agent - Customer Service Agent Assurant Employee Review

3.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Good starting point in your career to get you used to speaking to lots of customers, dealing with complaints etc

Cons

Long and unsociable hours. Management weren’t great

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Assurant Response
5y
We appreciate you sharing your feedback. We strive to make our work environment positive which makes Assurant a great place to work. We will share your comments internally as we are always looking for ways to improve our employee experience.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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