Good place to gain customer service experience - Call Center Agent Assurant Employee Review

Users say... "Good Benefits but not much else at this company." "Great people to work with and if you work hard you will be taken care of" "A good work/life balance is respected." "Great culture and values." "Coworkers were great and made it a fun place." 

Users say... "Management is poor and not capable of completing on larger projects." "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership"