Could be a great company, but run by the wrong type of management. - Customer Care Specialist Assurant Employee Review

2.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Co-workers are the most positive part of this job. Nice breakroom, ok cafeteria. Ok facility..free coffee and tea and water in breakroom.

Cons

Management isn't interested in promoting from within, doesn't recognize talent and doesn't make an effort to assist associates who are trying to advance in this company..Poor excuses for the Customer Care and Hazard Managers.

Explore other reviews about Assurant

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance great at Assurant

Cons

Nothing to discuss about cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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