One of my least favorite places to work #2 on the worse list - Senior Customer Service Specialist Assurant Employee Review

1.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Starting pay is ok if you are new to the industry! Steady employment! It was close to my home.

Cons

Semi-monthly pay, glass ceiling you can't move up unless you kiss up. They waste talent and skill for Yes men. They do not invest in the employees! The stress is high in fact people get carried off in ambulances. A lot of people on FMLA and they deny claims after they stress you out. I almost got evicted because they denied my claim and had the nerve to say I owe them money because they paid me and I never got a check! When I returned from leave they took 3 checks and most of the bonus. My advice work temp for the company NEVER EVER go perm and keep looking for other employment!

Explore other reviews about Assurant

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance great at Assurant

Cons

Nothing to discuss about cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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