High turnover - Customer Service Representative (CSR) Assurant Employee Review

3.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Extensive training, clear communication of expectations

Cons

Hi turnover, expectation to train after just a few months on the job, hi pressure environment

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Assurant Response
2y
Thank you for your comments. We have shared your feedback internally to help us continue to improve upon our employee experience.

Explore other reviews about Assurant

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance great at Assurant

Cons

Nothing to discuss about cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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