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      Assurant

      Engaged Employer

      Assurant reviews

      A Month of Micromanagement and Disorganization at Assurant - Remote Customer Care Specialist Assurant Employee Review

      3.0
      Aug 7, 2024
      Remote customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Informative generalized training • Knowledgeable and personable facilitator in initial training • Opportunity to learn about the insurance industry, homebuying, and mortgages

      Cons

      • Extreme micromanagement • Disorganized and overwhelming training process • Inconsistent starting rates for new hires • Lack of transparency and support from management • Unprofessional behavior from training leaders • Toxic workplace culture with rude and passive-aggressive staff • Abrupt expectations to handle calls without adequate preparation

      avatar
      Assurant Response
      1y
      Thank you for your feedback - we have made sure to share your comments across our internal teams.

      Explore other reviews about Assurant

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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