Terrible Manager, treats team like disposable commodities - Professional Recruiter Asurion Employee Review

2.0
Jun 15, 2020
Recommend
CEO approval
Business Outlook

Pros

You can get good experience here for a short period of time on the recruiting team.

Cons

There is no trust between the recruiting team manager and the team. Goals are set to be unachievable or almost unachievable so you can be let go at any time with the excuse that it's a "production role." Of course none of this will be mentioned in your interview--once you start you will hear for the first time what your goals are for the role, and they will be aggressive. ATS was Taleo (terrible) and almost no qualified applicants for technical roles, every role requires heavy sourcing. This gives great sourcing experience, but your sourcing is measured by quantity over quality so you'd better send out 20 reach-outs a day regardless of how good your metrics are like time to fill or rate of response. My manager lied to many people, spoke about many people behind their backs, he didn't care who could overhear him. My manager used sexist words and made sexist comments that were common in 1980, not appropriate in 2020. Contractors on the team were let go frequently, the MO of the team was to churn through team members at will. Your growth or development is a zero priority, there is no promotion or growth path. You are told to understand the business and be integrated with it, but company-wide meetings like annual product goal overviews were removed from the team's calendars so everyone is walking to the meeting and you have no idea where they are going. Try integrating yourself into the company that way. You won't because all that your manager cares about is that you produce XYZ for him in the few months that he decides to keep you. You won't get straight answers about whether you are meeting expectations, you get a two month runway, and if your manager decides you aren't getting the results he wants at any time, you are gone. If you have no other job choice and you get an offer here, you can learn some things while you're here but you'll want to find a new role ASAP.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
2w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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