Progressive company but difficult work place to work - Anonymous employee Asurion Employee Review

1.0
Apr 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Asurion is growing at a fast pace but at the expense of its employees. And most of the benefits goes to senior management. The company is growing rapidly, including expansion into Europe and China. The five year growth plan for the next 5 years is to double revenue but with as little expenditure as possible, this why the company has opened an operations center in the Philippine to add to their operations in Pune, India. The goal is to move work offshore for about a quarter of the cost.

Cons

The company has no time off policy for exempt employees, the policy is, you take the time off you need with the approval of your manager, but the reality is that most people take limited time off, for fear of being viewed negatively and reflected in their performance reviews. Management has no respect for employees, the view is that, with the economy bad, we have no place to go.

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5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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